Terms and Conditions

1. Legal Compliance and Consumer Guarantees

All products and services provided through the website comply with the Competition and Consumer Act 2010 (Australian Consumer Law).

Under Australian Consumer Law, customers are entitled to consumer guarantees that goods:
are of acceptable quality
are fit for their intended purpose
match their description and any representations made

If a product fails to meet these guarantees, customers are entitled to appropriate remedies, such as repair, depending on whether the issue is classified as a major or minor failure.

A major failure entitles the customer to choose a refund or replacement, while a minor failure may be resolved through repair or replacement within a reasonable timeframe.

2. Limitation of Liability

To the extent permitted by the Competition and Consumer Act 2010, our liability is limited to:

replacement of goods
repair of goods
refund of the purchase price

We are not liable for indirect, incidental, or consequential losses, including loss of profit, business interruption, or loss of data, except where such limitation is not permitted under Australian law.

Nothing in these terms excludes, restricts, or modifies any consumer rights that cannot be excluded under Australian Consumer Law.

3. Product Use and Responsibility

Customers are responsible for using products in accordance with provided instructions and intended use.

We are not responsible for damage or loss resulting from misuse, improper handling, or failure to follow product guidelines.

All product information provided on the website is for general guidance and does not replace proper usage instructions.

4. Intellectual Property Rights

All content on the website, including text, images, graphics, logos, and design elements, is protected under the Copyright Act 1968 (Australia) and other applicable intellectual property laws.

Users may not reproduce, distribute, modify, or use any content without prior written permission.

Unauthorised use of website content may result in legal action.

5. Amendments to Legal Terms

We reserve the right to update or modify these legal terms at any time.

Updated terms will take effect upon publication on the website. Continued use of the website constitutes acceptance of the updated terms.

6. Governing Law

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of the consumer’s place of residence in Australia.

7. Contact Details

For any enquiries regarding legal matters or customer rights, please contact:

Email: care@sofamyhub.com
Phone: +81 (709) 467 92 35
Address: 210, 2-14-18 SHIMURA, ITABASHI-KU, TOKYO 174-0056, JAPAN
Business Hours: Monday to Friday, 08:10 to 16:10 (AEST)
Service Area: Australia