Cookie Policy

1. What Are Cookies

Cookies are small text files stored on a user’s device (computer, smartphone, or tablet) when visiting the website.

They enable recognition of users, storage of certain preferences, and improvement of the browsing experience. Some cookies are technically necessary for the proper functioning of the website, while others are used for statistical analysis and optimisation of available features.

2. Types of Cookies Used

The website uses different types of cookies in accordance with the Privacy Act 1988 (Australia) and the Australian Privacy Principles (APPs).

Strictly Necessary Cookies: These enable essential functions such as shopping cart use, order processing, and access to secure areas. Without these cookies, the website cannot function properly.

Functional Cookies: These store user preferences and enable a more personalised browsing experience.

Performance Cookies: These collect anonymous information about how the website is used to improve technical performance.

Analytical Cookies: These collect aggregated statistical data without directly identifying users and support continuous service improvement.

3. Purpose and Use of Cookies

Cookies are used to:

ensure the proper technical operation of the website
improve the browsing experience
analyse website usage and monitor performance
enable access to advanced features and secure areas

All cookies are used in compliance with the Privacy Act 1988 (Australia) and the Australian Privacy Principles (APPs), ensuring transparency, lawfulness, and proportionality.

4. Managing Cookie Preferences

Upon first access to the website, users are presented with a notice allowing them to:

accept all cookies
reject non-essential cookies
select individual cookie categories

Users may modify or withdraw their consent at any time through browser settings or via configuration options available on the website.

5. Cookie Retention Period

Strictly necessary cookies are stored only for the duration of the session and are automatically deleted when the browser is closed.

Functional and analytical cookies may be stored for up to 12 months unless consent is withdrawn earlier or browser settings are changed.

The actual retention period may vary depending on the type of cookie or third-party providers involved.

6. Relationship with Data Protection Policy

The use of cookies is closely linked to the processing of personal data carried out in accordance with the Privacy Act 1988 (Australia) and the Australian Privacy Principles (APPs).

Data collected through cookies is processed solely for legitimate purposes and with appropriate security measures.

7. Contact Details

For any questions regarding the use of cookies or the exercise of data protection rights, please contact:

Email: care@sofamyhub.com
Phone: +81 (709) 467 92 35
Address: 210, 2-14-18 SHIMURA, ITABASHI-KU, TOKYO 174-0056, JAPAN
Business Hours: Monday to Friday, 08:10 to 16:10 (AEST)
Service Area: Australia

Cart

loading